V. TECHNICAL SERVICE
1.PRE .SALE TECHNICAL CONSULTATION
OUR TEAM OF EXPERIENCED ENGINEERS IS AVAILABLE TO PROVIDE PRE-SALE TECHNICAL CONSULTATION. WE CAN HELP YOU WITH SYSTEM
DESIGN, PERFORMANCE CALCULATIONS, AND INTEGRATION OF AIRTEK FAN PRODUCTS INTO YOUR EXISTING SYSTEMS. THIS SERVICE
ENSURES THAT YOU MAKE THE RIGHT CHOICE OF PRODUCTS AND THAT THEY ARE PROPERLY INSTALLED AND CONFIGURED FOR OPTIMAL
PERFORMANCE
2.ON - SITE INSTALLATION AND COMMISSIONING
FOR CUSTOMERS WHO REQUIRE IT, ARTEK OFFERS ON - SITE INSTALLATION AND COMMISSIONING SERVICES, OUR TRAINED TECHNICIANS
WILL VISIT YOUR LOCATION.INSTALL THE FAN PRODUCTS, AND ENSURE THAT THEY ARE OPERATING CORRECTLY, WE ALSO PROVIDE
TRAINING TO YOUR STAFF ON THE PROPER OPERATION AND MAINTENANCE OF THE FANS
3.REMOTE TECHNICAL SUPPORT
IN ADDITION TO ON.SITE SUPPORT, WE OFFER REMOTE TECHNICAL SUPPORT.IF YOU ENCOUNTER ANY ISSUES WITH YOUR AIRTEK FAN
PRODUCTS, OUR TECHNICAL TEAM CAN PROVIDE ASSISTANCE VIA PHONE, EMAIL, OR VIDEO CONFERENCING. WE CAN DIAGNOSE PROBLEMS.
PROVIDE TROUBLESHOOTING ADVICE, AND, IF NECESSARY, ARRANGE FOR REPLACEMENT PARTS OR ON - SITE SERVICE
VI. AFTER·SALES SERVICE
1.WARRANTY COVERAGE
ALL AIRTEK FAN PRODUCTS COME WITH A COMPREHENSIVE WARRANTY, THE WARRANTY PERIOD VARIES DEPENDING ON THE PRODUCT
MODEL AND APPLICATION, BUT TYPICALLY RANGES FROM 2 YEARS TO 4 YEARS. DURING THE WARRANTY PERIOD, IF THERE ARE ANY
DEFECTS IN MATERIALS OR WORKMANSHIP, WE WILL REPAIR OR REPLACE THE PRODUCT FREE OF CHARGE
2.SPARE PARTS AVAILABILITY
TO ENSURE THE LONG-TERM OPERATION OF YOUR AIRTEK FAN PRODUCTS, WE MAINTAIN A LARGE INVENTORY OF SPARE PARTS. WHETHER
YOU NEED A REPLACEMENT IMPELLER, MOTOR, OR OTHER COMPONENTS, WE CAN QUICKLY SUPPLY THE REQUIRED PARTS, OUR EFFICIENT
SPARE-PARTS SUPPLY CHAIN ENSURES THAT YOUR DOWNTIME IS MINIMIZED
3.REGULAR MAINTENANCE AND SERVICE CONTRACTS
AIRTEK OFFERS REGULAR MAINTENANCE AND SERVICE CONTRACTS TO HELP YOU KEEP YOUR FAN PRODUCTS IN OPTIMAL CONDITION, OUR
MAINTENANCE SERVICES INCLUDE INSPECTION, CLEANING, LUBRICATION, AND PERFORMANCE TESTING. BY SIGNING A SERVICE CONTRACT
WITH US, YOU CAN ENSURE THE RELIABLE OPERATION OF YOUR FANS AND EXTEND THEIR LIFESPAN.